2020 Complaint Performance

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1st February 2020 - 31st July 2020

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Complaints Opened During the Period

Complaints Decided During the Period

Contextualisation for Complaint Statistics

1st July 2020 - 31st December 2020*

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Complaints Opened During the Period

Complaints Decided During the Period

Contextualisation for Complaint Statistics

*LIM Group's reporting period changed during this period, the dates stated are correct.