Matt Flavell

"If you want to go fast go alone, if you want to go far go


After gaining experience in Sales and Business Operations, Matt joined LIM in 2017 to manage the network of contractors who service our Home Emergency customers. Matt has an understanding of the challenges faced by contractors and is utilising his account management and relationship skills to maintain and improve the claims journey, ultimately delivering high customer satisfaction.


As our Contractor Network Manager, Matt is responsible for delivering an exceptional experience through our specialist, independent network of contractors, managing the quality of service throughout the entirety of our emergency proposition.  


He is known around the office for his 'punbelievable wit' and 'quality' Dad jokes.